“He can’t keep up with us.”
“Okay, we’ll have to stop and wait for him.”
Herbie is immortalized in The Goal by Eliyahu Goldratt (1984; more than 6 million sold in 21 languages). Herbie’s boy scout troop is on a hike—Herbie can’t keep up—it’s stop and wait, stop and wait, stop…. The scout master’s solution? Lighten Herbie’s backpack and move him to the front of the line. Stop and wait is solved, but now the whole troop is moving at a slower pace and there’s a lot of grumbling. Well, maybe boy scouts wouldn’t grumble, but if your organization has a Herbie (you probably do), there’ll be lots of grumbling.
Most every organization has a Herbie who can’t keep up because of…technology or intellect or whatever. Herbie is setting the pace for the organization and the pace is too slow. Competitors are moving faster, technology is passing you by, or customers (or congregation or students or…) are leaving. So most every organization is asking, “What to do with Herbie?”
The boy scout solution (slow down, no scout left behind) is a poor option for most organizations. You’ll have to come up with something else:
The two hardest solutions are:
One thing that is not a solution: do nothing.
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© Copyright 2016 by Dick Wells, The Hard Lessons Company
"The best way to lead people into the future is to connect with them deeply in the present."
Kouzes & Posner
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