Raising the level of your leadership




Hard Lessons Consulting


I am often asked, “What is the number one leadership failure you have seen in organizations of all kinds?” The answer is easy—it is defining reality, which according to Max De Pree (retired CEO of Herman Miller) is the first responsibility of a leader.

Before vision, before strategy, before deciding where they are going, organizations need to know the reality of where they are today. When Louis Gerstner took the helm of a faltering IBM in 1993, he shunned any talk of vision, strategy, etc., until he had taken time to fully define the reality of the current situation:

“…the last thing IBM needs right now is a vision.”
Louis Gerstner
Who Says Elephants Can’t Dance?

Defining reality is not easy and few organizations can do it without help. Why? Because it is so hard to get the unfiltered truth on the table—the truth is often not easy to swallow. Jim Collins in Good To Great says,

“Leadership is equally about creating a climate
where the truth is heard and the brutal facts confronted.”
Jim Collins
Good To Great

Brutal facts? No wonder it’s not easy.

Defining reality has the best chance of being honest and accurate if facilitated by someone who has:
No personal agenda
No stake in the outcome
No reputation to defend
No preferences
No preset positions about your organization or markets
No existing paradigms

If you are considering resetting your vision or strategy, or if you want to make sure you are on the right track now, make sure you really understand your starting point—where you are today. Let me help you by bringing more than forty years of Hard Lessons experience to help you get the truth and brutal facts on the table.

One thing I promise I won’t bring pressure for a long-term consulting agreement.

Contact me today at 615-519-3765 or dickwells@hard-lessons.com to discuss how we can work together to establish a firm starting point for launching your organization into the future.



  • On Leading Well…

    "Don't wish it were easier, wish you were better. Don't wish for less problems, wish for more skills. Don't wish for less challenge, wish for more wisdom."

    Jim Rohn

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