One of my daily rituals is to thumb through the WSJ—a venture that sometimes takes 10 minutes, sometimes an hour. It is much more than just business and geopolitical news. Today’s edition includes features about students building model bridges out of spaghetti, pessimism, toenail fungus, and Alabama coach Nick Saban.
One recent edition had an article about “mean bugs”—the stinging kind. Bees, wasps, hornets, and fire ants, all got some space, but yellow jackets are the most aggressive, sometimes chasing their victims out of pure meanness. Having been run down by a mad yellow jacket, I heartily agree. Dottie and I have also been chased by biting flies (in Maine) and have stepped on stinging scorpions (in Texas). According to the article, about “200 people in the U.S. die from stings every year” (Mean Bugs by Sumathi Reddy, WSJ, 7/15/14).
Sadly, a lot more deaths occur every day because of stinging tongues. According to James in the Bible, the tongue is a “restless evil…full of deadly poison” (James 3:8 NASB). The deadly poison of the tongue strikes everywhere: homes, businesses, churches, schools, and ___________ (you fill in the blank).
Morale is killed every day by stinging tongues. Initiative is snuffed out every day by critical tongues. Relationships are damaged every day by angry tongues. Lives are destroyed every day by gossiping tongues. I’ve been on the receiving end, and too often—especially at home—I’ve been the mean bug myself.
As a leader, one of your jobs is to set the guidelines—and the example—for the conversation that takes place in your organization. It’s up to you. You can allow an environment that discourages and tears down, or promote one that encourages and builds up. You can participate in gossip, or stop it. You can snap at everyone as a bully leader, or you can cut it off and insist on respect for everyone. One of my many hard lessons in leadership was allowing a chainsaw tongue to remain on my staff for too long.
You can spend a lot of money on training, consultants, seminars, or coaching, all trying to improve your work environment. How about trying bug spray that will eradicate stinging tongues? It is cheaper and much more effective. Spray yourself first, then….
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© Copyright 2014 by Dick Wells, The Hard Lessons Company
"The best way to lead people into the future is to connect with them deeply in the present."
Kouzes & Posner