Unilever CEO Paul Polman @ Stanford Graduate School of Business, May 2016
I was in a meeting yesterday in which I heard that a senior leader had suggested that a mid-level leader should have responded with anger to another person’s anger. In other words: both of you being angry will somehow yield a better outcome than one of you being angry. That was lousy advice and it’s a lousy leadership practice.
At the 2010 Willow Creek Leadership Summit, one of the sub-themes was, “I will stop using anger as a leadership tool.” I do not claim I have never used anger as a leadership tool—I’m not that perfect.…Continue Reading
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